Whether you are an IT techician or not the following topic is important and contains valuable information for the user as well as the IT technician.
Directory Structure and Files
The installation folder specified (usually C:\Program Files(x86)\’Root Directory’) contains the main program, supplemental applications and some support files (RESOURCE.DAT, etc.). Sub-directories are then created within C:\ProgramData\ for each company using the naming convention DATA.0XX, where XX is the company number. Company 00 is considered the main company and cannot be deleted. Within each company sub-directory are the databases and indexes which make up the company’s accounts.
The system requires these files to be in specific locations relative to the Root Directory and does not expect any other files to be there. The Root Directory itself, however, can usually be used to store files but with one important condition: you MUST NOT put a database or an index in the root directory that has the same name as one of the company databases. The situation is different for the sub-directories. DO NOT put any other files in these sub-directories and DO NOT create directories within them. If either of these rules is not followed you will at least lose these “alien” files and automatic updates will not work properly.
System Capacities & File Sizes
Please allow at least 100 MB of disk space for an initial installation.
The maximum regarding the number of accounts and transactions that the system can reach currently exceeds other practical limitations e.g. hardware.
Backing Up Your Data
It is essential, as with any computer system, that you make regular backups of your data. This means that you copy the data holding your system information as a precaution against the data on your hard disk becoming corrupted or lost, or your hard disk or computer becoming damaged – not such an unlikely event as you may think. Also remember that back-up media themselves can become corrupt or get lost, so the more backups you have, the safer you are.
The actual procedure for taking backups depends on your particular hardware configuration and operating system. Your supplier should be able to install a simple to use back-up procedure for your system.
Remember to store a copy of a backup in a safe place, preferably away from your workplace.
For more details on backing up your data refer to Back Up Company Data later in the help files.