Skip to content Skip to main navigation Skip to footer

How To Update QTAC Payroll

With QTAC hosted on our Cloud Desktop, we take care of the software installation and backup, so you can focus on the important task of using the software to process and report your payroll. As part of this, there are some differences in the steps you take when applying software updates when they are released and during the End of Year process. On this page we explain these differences.

Apply a Release Update to the Current Year

Occasionally the developers will release an update to the current-year software, e.g. to fix a bug or improve performance or to apply a change in legislation. The software should prompt you when a release update is available, or we will notify you.

From your logged-in Desktop account (i.e. not on your local PC) download the release update .EXE file, noting the folder to which you download it, e.g M:\Program\QTAC2021\Downloads for the 2020/21 tax year. Then find the downloaded file with Windows Explorer and run it, i.e. double click it. A form will open to prompt you to extract the file’s contents. This must be extracted to the correct Program folder for the tax year, e.g. M:\Program\QTAC2021 for the 2020/21 tax year. Check the default value for this extract path and change it if necessary. It is very important to choose the correct folder. Choosing the wrong folder will corrupt your program installation. It should not take long to extract the files. When done, simply run the QTAC program and it will step you through the update process, taking a backup first to be on the safe side.

End of Year Procedure 2020/21

Apart from the installation bit that we do for you, generally follow the standard instructions provided on the following page:

https://support.qtac.co.uk/support/solutions/articles/17000085768-end-of-year-procedure-19-20

Migrate Last Year’s Data

After you have run the final week or month of the tax year, you must migrate the data from the old tax year to the new tax year, which is done from the new tax year software. By the time you are ready to do this, we will have notified you of the process and installed the new-year software on your Desktop.

Follow the instructions on the following page, a link to which is also provided in the page that is linked above:

https://qtacsolutions.freshdesk.com/support/solutions/articles/17000055354-migrate-last-years-data

The only difference to note for QTAC on our hosted Desktop is the file location, which must be M:\Program\QTAC2021\Datafiles\ when migrating to the 2021/22 tax year (i.e. last year’s data). As for applying a release update, it is very important to choose the correct folder. Choosing the wrong folder will cause the migration to fail, but it shouldn’t corrupt your program or data. You should just have to start the migration again.

Given this, the process should be pretty straightforward and you should soon be able to process your first payroll in the new tax year.

0 Comments

There are no comments yet

Leave a comment

Your email address will not be published. Required fields are marked *