Purchase Ledger – Mark A Supplier As ‘In Dispute’

Purpose:
There will be times when a dispute with a supplier becomes so serious as to warrant suspending further purchases from that supplier until the dispute is resolved. The system allows you to do this by preventing you from posting any invoices or credit notes to the supplier’s account.

Preparation:
Consult with the purchasing manager and notify the supplier as to why this is happening and determine what must be done to resume supplies.

Processing:
On the main menu click Ledgers > Purchase > Account Maintenance.
Open Financial Page – see Purchase Ledger Account Maintenance Form.
Check box ‘In dispute’ – Checked = Supplier on stop. When dispute resolved click box to uncheck and release supplier.

Reporting:
Inform purchasing staff as appropriate.
Record date and reason on the account’s notes.