Post Sales Credit Note

Purpose:
To post credit notes individually created from outside of the system.

Preparation:
If you wish to use your own invoice/credit note numbers change the settings in Set Customer Preferences.

Processing:
Click on Customer > Post credit note.

Opens the Select Customer form – see Edit Customer to view form.

Select the customer from the dropdown box or the cloud link list.

The Post Customer Credit Note form opens –

Header Page

• Enter date – see datepicker.
• If configured to use invoice numbers enter the number – see above.
• Enter a meaningful Reference.
• Enter total amount (Gross) from the invoice.
• click on Credit Note Details tab to continue –

Note: You can change customer if wrong one selected.

Details Page

• Enter a Description for each line on the credit note.
• Enter Nett amount for the line, select VAT Code and Analysis Code.
• Click on Add Line to add to grid and update Calculated VAT.
• Repeat until Left to analyse = nil and Entered VAT and Calculated VAT are the same – you may need to amend the VAT on a line – Click on [Edit] on the appropriate line in the grid.
• You can also delete a line and re-enter if necessary.
• When done click on Submit to post credit note to the ledgers.
• The Notes button allows you to update notes relating to the customer.