Anti-Spam Policy

Prelude Anti-Spam Policy

Prelude Software Limited (hereinafter referred to as ‘Prelude’) prohibits the use of the service in any manner associated with the transmission, distribution, or delivery of any unsolicited bulk or unsolicited commercial email (“spam”). You may not use the service to send spam. You also may not deliver spam or cause spam to be delivered to any Prelude service, Web site, or customer.

In addition, email sent, or caused to be sent, to or through the service may not:

• use or contain invalid or forged headers.
• use or contain invalid or non-existent domain names.
• employ any technique to otherwise misrepresent, hide or obscure any information in identifying the point of origin or the transmission path.
• use other means of deceptive addressing.
• use a third party’s internet domain name, or be relayed from or through a third party’s equipment, without permission of the third party.
• contain false or misleading information in the subject line or otherwise contain false or misleading content.
• fail to comply with additional technical standards described below.
• otherwise violate the Prelude Hosted Desktop Service Agreement. Seehttps://help.prelude.software/knowledge-base/desktop-service-agreement/

Prelude does not authorise the harvesting, mining, or collection of email addresses or other information from or through the service. Prelude does not permit or authorise others to use the service to collect, compile, or obtain any information about its customers or subscribers, including but not limited to subscriber email addresses, which are Prelude’s confidential and proprietary information. Use of the service is also subject to the Prelude Privacy Policy and the Prelude Hosted Desktop Service Agreement.

Prelude does not permit or authorise any attempt to use the service in a manner that could damage, disable, overburden, or impair any aspect of any of the service, or that could interfere with any other party’s use and enjoyment of any service.

If Prelude believes that unauthorised or improper use is being made of any service, it may, without notice, take such action as it, in its sole discretion, deems appropriate, including blocking messages from a particular Internet domain, mail server, or IP address. Prelude may immediately terminate any account on any service which it determines, in its sole discretion, is transmitting or is otherwise connected with any email that violates this policy.

Nothing in this policy is intended to grant any right to transmit or send email to, or through, the service. Failure to enforce this policy in every instance does not amount to a waiver of Prelude’s rights.

Unauthorised use of the service in connection with the transmission of unsolicited email, including the transmission of email in violation of this policy, may result in civil, criminal or administrative penalties against the sender and those assisting the sender.