There are occasions when applications have a lot to do and sometimes the network thinks it should have finished and aborts the operation and this can be very frustrating.
This break in operation is often caused by ‘Timeouts’. In some software timeouts can be controlled by the user – particularly if you are working on sensitive information and you are called away from the PC – a timeout will kick in to save your information (or not – depending on how the software is written).
Sometimes there is a dip in the power or a surge and these can cause an application to crash as can other network overload or sending/retrieving issues.
Whilst these cannot be entirely prevented Prelude Software Ltd have done as much as we can to minimise the effect by constantly saving your work to keep loss of data and re-entry needs as little as possible.
Examples of this is the bank reconciliation and cash book imports where there are many transactions being processed without the user saving.
Cash Book Import now allows resume from an incomplete import due to a connection timeout or a suspended import (you can now suspend, which saves details and closes the form).
After a timeout or suspend, when you next start an import, you will first be asked whether to resume with this data or to delete the data and start afresh with a new import.